FREQUENTLY ASKED QUESTIONS

How many items should I buy?     

• You can purchase as many as you wish 
• We can ship one a month up to one per week.

How do you know where to ship? I don't want them sent to me.

• When your cart is full, during check out, you will be providing the name and shipping location separate from the billing information.

 How many shipments will there be?

• Depends on the number of weeks until the expected due date.
• The items will be spaced out fairly evenly, one per month or so.
• We will also group items together in one shipment to keep them at least 2-4 weeks apart.

When will the first shipment go out?

• Within the first week upon receipt of your order 

What items go with each shipment?

• We randomly select each item that will be sent with each shipment!! 

How will I know my items shipped?

• You will get an email for each shipment, indicating each item shipped with tracking #
• Your progress updates can come as emails or SMS Text messages.

Can I add to my order ?

• Absolutely. You can contact us and we will be happy to make change for you by either calling us or emailing us with changes. 

When I find out the gender, can I change the rest of my order? 

• Absolutely. You can contact us and we will be happy to make change for you by either calling us or emailing us with changes. 

What can i do if I find out mom is having twins?

• Call or email us and we will change your order 

How can I change my order? 

• Comeback using the link with your order number to change any un-shipped items.

How does this remain a secret/surprise? 

• Everything is sent from The Baby Fairy Shoppe
• Your information does not appear on any shipping, packaging info sent
• The last package will have the special reveal card announcing you as The Baby Fairy.

 

How are my items wrapped?

• We wrap each package with tissue paper with our Baby Fairy Logo sticker in padded envelope or box.

How do I post a review, use the link below?

• https://g.page/r/CcEEm8W1YghuEAg/review

What shipping carriers do you use? 

• We use USPS, and UPS for best rates and availability.

Do you ship overseas?

• Not at this time. 

Can I order after the baby is born and still remain anonymous?

• Absolutely,  We will handle it the same way.   Place your order and let us know how often you would like these package to be sent and when you what us to reveal you!!   
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