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FAQs

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Ordering

How many items should I buy?

  • You can purchase as many as you wish, whether a la carte or a bundle or two.
  • Given your items will be divided into 6 shipments, we do suggest you have a minimum of 6 items.

How can I change my order?

  • Contact us here to help you out.

Can I add to my order ?

  • Absolutely. The best way is simply come back and create another new order with the additional items. Then contact us here to arrange the details.

When I find out the gender, can I change the rest of my order?

  • Most items are unisex but you can definitely add items by placing a new order. Then contact us here to arrange the details.

What can I do if I find out mom is having twins?

  • Come back and double your order! Then contact us here to arrange the details.

Shipping

How do you know where to ship? I don't want them sent to me.

  • When your cart is full, during check out, you will be providing the name and shipping location separate from the billing information.

How many shipments will there be?

  • Depends on the number of weeks until the expected due date.
  • The items will be spaced out fairly evenly, one per month or so.
  • We will also group items together in one shipment to keep them at least 2-4 weeks apart.

When will the first shipment go out?

  • Within the first week upon receipt of your order

What items go with each shipment?

  • We randomly select each item that will be sent with each shipment!!

How will I know my items shipped?

  • You will get an email for each shipment, indicating each item shipped with tracking #

What shipping carriers do you use?

  • We use USPS, and UPS for best rates and availability.

Do you ship overseas?

  • Not at this time. Many of our product suppliers do not permit shipping outside USA.

Keeping the secret

How does this remain a secret/surprise?

  • Everything is sent from The Baby Fairy Shoppe.
  • Your information does not appear on any shipping or packaging information sent.
  • With the last shipment we will include a card with your designated signature, revealing you as The Baby Fairy.

How are my items wrapped?

  • We use our Logo color matching wrapping paper with our Baby Fairy Logo sticker in padded envelope or carton, as appropriate for the items sent.

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